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🚚 Free Shipping over $49 from Sydney!
🚚 Free Shipping over $49 from Sydney!

FAQ

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Now offering a range of business solutions for your team.

How long will it take to receive my order?

  • Standard delivery usually takes 2 - 6 business days depending on your parcel destination (8-10 business days for western states and remote areas).
  • Depending on your parcel destination, express delivery usually takes 1 - 5 business days.
  • Please expect delays on holidays or during high-volume seasons.

Can I Return my product?

  • Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

I would like to speak with the customer service. How can I get in touch?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.