555pc Cotter Pin Assortment Set Grab Split Securing Lock Pins Spring Kit

Delivery and Shipping

Shipping Costs

• Standard Shipping Within Australia- Flat Rate $6
• Free Standard Shipping Over $49 Within Australia (excl. bulky items*)
• Express Shipping Within Australia (excl. bulky items*) - Flat rate of $15 per order.
• Most products are shipped by Australia Post, Sendle, PFL Logistics, and Courier Please.

Handling Time

• All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping times

Standard delivery usually takes 2 - 6 business days depending on your

parcel destination(8-10 business days for western states and remote areas).

Depending on your parcel destination, express delivery usually takes 1 - 5 business days.

Please expect delays on holidays or during high-volume seasons.

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

For all return requests please contact support@toolcrafters.com.au and include the following information

• Invoice & order number
• Order name 
• Item/s that you wish to return 
• Reason for return 
• Any additional details listed below

Do NOT return until you have contacted us and told you to do so. All returns will need to be sent to the following address: 16A Leeds Street, Rhodes, NSW, 2138, Australia.